GroupTalk: Ideas for Apps

What apps would you like to see developed or extended?

Share your ideas for new apps or build upon what’s already available.

7 Comments
  1. APCO says:
    Posted December 17, 2013 at 3:18 PM | Permalink

    How can apps crowdsource response?

    • APCO says:
      Posted December 17, 2013 at 3:20 PM | Permalink

      PulsePoint leverages citizens trained in CPR to help cardiac arrest victims. Could this model work for other types of emergencies?

    • APCO says:
      Posted December 17, 2013 at 8:21 PM | Permalink

      Idea from Boston Emerging Technology Forum:
      – There’s a tool called QuickNets that is a collaboration among the U.S. federal government and many NGOs to set up communication quickly in the wake of a disaster and provide crowdsourcing websites. Maybe it could be more effective with a few mobile components.

  2. APCO says:
    Posted December 17, 2013 at 2:42 PM | Permalink

    How can apps help PSAPs?

    • APCO says:
      Posted December 17, 2013 at 2:46 PM | Permalink

      Ideas from the Boston Emerging Technology Forum to reduce non-emergency calls:
      CT Police Phones provides non-emergency numbers for law enforcement agencies throughout Connecticut base on a user’s GPS location. It should be expanded for use nationwide.
      – An app could keep citizens informed of the status of their call for service, much like web-based apps track the progress of pizza delivery. Maybe there could be alternatives to communicating with 9-1-1 via a voice call or text.

    • APCO says:
      Posted December 17, 2013 at 2:50 PM | Permalink

      Idea from the Boston Emerging Technology Forum: Education on when to call.
      – Provide guidance on appropriate reasons to call 9-1-1.
      – Create practice scenarios for children to learn how to place an emergency call.

    • APCO says:
      Posted December 17, 2013 at 3:02 PM | Permalink

      Ideas from the Boston Emerging Technology Forum: Reduce duplicative calls.
      – It’s common for PSAPs to receive multiple calls about a single incident, especially for car accidents. Could an app show potential callers what the PSAP knows to help them decide whether a call would provide additional information?
      – Can apps triage calls or texts? For text-to-911, apps have already been designed that aggregate texts and produce reports to PSAP supervisors. (See Assure911.) How should this “triage” process work to ensure messages are prioritized and important information isn’t overlooked?


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