In an era where connectivity is crucial for accessing information, services, and opportunities, the digital divide between urban and rural areas remains a significant barrier.
Upcoming Webinars on Staffing, In-Building Communications
Improving 9-1-1 Staff Performance & Retention: Why Targeted Quality Assurance Is Essential
May 22, 2024 | 1:00 pm — 2:00 pm
Worth 1 CDE. Free for APCO members
Best Practices for ERCES: Expert Insights and Actionable Tips for Public Safety Stakeholders
June 11, 2024 | 1:00 pm — 2:00 pm
Worth 1 CDE. Free for APCO members
May/June 2024 PSC Magazine
The latest edition of PSC magazine is out. Key articles include:
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- The Telecommunicators Are Out There
- In and Out: Job hopping has lost its stigma in younger generations.
- Wisdom of the Staffing Summit
PSC magazine, in either print or digital form, is a benefit of APCO membership.
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APCO 2024 Registration Is Open
Registration is open! Join us in Orlando from August 4-7 for four days of educational sessions, committee meetings and special events, paired with two full days of exhibits.
Standards Working Groups Seeking Members
When APCO creates a new standard or revises an existing one, the working groups are the creative minds behind the standard. Groups include about 15 volunteers with training, operations or technical backgrounds who research and write a standard together. The following working groups are currently seeking members:
- Emergency Communications Common Disposition Codes For Data Exchange
- Minimum Operational Standards for the use of TTY/TDD or Similar Device in the ECC
- Core Competencies and Minimum Training Standards for Public Safety Communications Instructor
- Core Competencies and Minimum Training Standards for Public Safety Communications Quality Assurance Evaluators
- Minimum Technical Requirements for Remote Support to Emergency Communications Center Operations.
I think the best part was just being around a huge group of folks in 9-1-1 that weren’t working. I have never had a chance to just sit and talk shop without being in my dispatch center.
Keeping You Up to Date
APCO is your source for public safety communications news that affects you, your job and your community.
Bridging the Digital Divide: Navigating the Challenges of Rural Broadband Deployment
[SPONSORED CONTENT]
May 1, 2024
APCO International Announces Patricia Giannini Henry as Chief of Events & Corporate Partnerships
APCO International officially announced that Patricia Giannini Henry, formerly APCO’s Director of Events and Corporate Outreach, has been promoted to Chief of Events & Corporate Partnerships.
Teammates-in-Action: Raionna Temple, Mackenzie Bunker, Metro Nashville Department of Emergency Communications
This month’s Teammates in Action Awards go to two members of the Metro Nashville Department of Emergency Communications.
APCO’s Steve Devine Talks Tech Trends in 9-1-1
Steve shared his thoughts on the biggest trends in 9-1-1 technology, including the transition from analog to digital systems with Next Generation 9-1-1. Steve also discussed the role of public safety broadband in the emergency communications center (ECC) and the issues APCO is prioritizing to support telecommunicators.
APCO Seeks Working Group Members for the Revision of a Standard on Common Disposition Codes
APCO International has filed a Project Initiation with the American National Standards Institute (ANSI) to revise APCO American National Standard (ANS) Emergency Communications Common Disposition Codes for Data Exchange.
APCO Seeks Working Group Members for the Revision of an Operational Standard for the Use of TTY/TDD
APCO International has filed a Project Initiation with the American National Standards Institute (ANSI) to revise APCO American National Standard (ANS) Minimum Operational Standards for the use of TTY/TDD or Similar Device in the Emergency Communications Center.
APCO Statement Concerning 9-1-1 Outages
Interruptions to the public’s ability to reach 9-1-1 are a serious concern. As a practice, APCO does not comment on specific outages until we are confident that the causes are fully understood, but here’s what we know about outages in general.
Thank You to Our Partners
Corporate Partner Spotlight
Launched in 1996, OnStar is a wholly owned subsidiary of GM Holdings LLC (“GM”) and offers emergency, security and navigation services in Chevrolet, Buick, GMC and Cadillac models. OnStar offers a range of safety and security services such as Automatic Crash Response, Emergency Services and Stolen Vehicle Assistance.
