MBTA See Say

MBTA See Say


MBTA See Say

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Description taken from public sources. Read disclaimer.

From iTunes and Google Play

The MBTA See Say App offers riders a quick and discreet method for reporting suspicious activity directly and instantaneously to Transit Police. Using this app, riders can send the MBTA Transit Police pictures, text messages, and locations of suspicious activity.From the App home screen, riders have two easy options for contacting Transit Police:

  • The ““Report a Problem” button allows riders to send text or photos directly to Transit Police. To ensure discretion, the camera flash is automatically disabled when photos are taken through the app. When reporting an issue, riders can select station locations and report categories to assist transit police.
  • The “”“Call Transit Police”  button will connect customers directly to Transit Police.

The application is designed for the T. If you send a report in an area without cellular connectivity, it will be stored and sent when connectivity returns. The system is also design to send text before pictures so that Transit Police get reports as quickly as possible.

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1 Comment
  1. Chris Russo says:
    Posted July 2, 2013 at 2:07 PM | Permalink

    Immediately after the bombings at the finish line of the Boston Marathon in April, voice and SMS networks were being flooded with texts and calls from distressed individuals trying to get in touch with family and friends and let them know they were safe. This overload resulted in network slowdowns and subsequent inability for the general public to communicate effectively via text or phone calls. However, the wireless data network was operating normally and people realized they could use social networking apps on their smartphones to communicate. But some people had crucial information about the day’s events and were blindly sending out messages, hoping the right people would see the reports somehow and be able to utilize them in their investigations.

    Those who used the MBTA See Say application after the Boston Marathon bombings were sending images, first-hand accounts, and GPS locations directly to the appropriate authorities. In emergency situations, communication is the most important thing. The See Say app has proven its superiority over other means of traditional telecommunication, especially on Marathon Monday. In the worrisome days following the bombings, dozens of people were sending in photos they had taken at the finish line or elsewhere during the day to assist police investigations of the attack. The ELERTS-powered application allowed eyewitnesses to share pertinent information easily and efficiently.

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