APCO International has filed a Project Initiation with the American National Standards Institute (ANSI) to revise APCO American National Standard (ANS) Emergency Communications Common Disposition Codes for Data Exchange.
Standards Working Groups Seeking Members
When APCO creates a new standard or revises an existing one, the working groups are the creative minds behind the standard. Groups include about 15 volunteers with training, operations or technical backgrounds who research and write a standard together. The following working groups are currently seeking members:
- Emergency Communications Common Disposition Codes For Data Exchange
- Minimum Operational Standards for the use of TTY/TDD or Similar Device in the ECC
- Core Competencies and Minimum Training Standards for Public Safety Communications Instructor
- Core Competencies and Minimum Training Standards for Public Safety Communications Quality Assurance Evaluators
- Minimum Technical Requirements for Remote Support to Emergency Communications Center Operations.
APCO 2024 Registration Is Open
Registration is open! Join us in Orlando from August 4-7 for four days of educational sessions, committee meetings and special events, paired with two full days of exhibits.
Learn the Fundamentals of NG9-1-1
Fairfax, VA – June 27 – 28
Who Should Attend: Command staff, supervisors, technologists, telecommunicators, and other ECC operations persons.
This comprehensive course provides an in-depth exploration of technologies for the future of emergency communication. The curriculum covers pivotal concepts such as the role of interoperability in the success of NG9-1-1, plus discussions on reliability, redundancy, cybersecurity, and the transformative potential of next-generation technologies for emergency communications centers.
“The amount of clarification and information shared in this class helped me expand my knowledge and taught me quite a few new things”
~ Mary-Kathryn M.
Webinar: Improving 9-1-1 Staff Performance & Retention: Why Targeted Quality Assurance is Essential
May 22, 2024 | 1:00 pm — 2:00 pm
Worth 1 CDE. Free for APCO members
Turnover is straining 9-1-1 centers everywhere. There are many contributing factors, including mandatory overtime, stress and burnout, and low pay and long hours. Telecommunicators also need coaching and timely feedback to thrive on the job.
I think the best part was just being around a huge group of folks in 9-1-1 that weren’t working. I have never had a chance to just sit and talk shop without being in my dispatch center.
Keeping You Up to Date
APCO is your source for public safety communications news that affects you, your job and your community.
APCO Seeks Working Group Members for the Revision of an Operational Standard for the Use of TTY/TDD
APCO International has filed a Project Initiation with the American National Standards Institute (ANSI) to revise APCO American National Standard (ANS) Minimum Operational Standards for the use of TTY/TDD or Similar Device in the Emergency Communications Center.
APCO Statement Concerning 9-1-1 Outages
Interruptions to the public’s ability to reach 9-1-1 are a serious concern. As a practice, APCO does not comment on specific outages until we are confident that the causes are fully understood, but here’s what we know about outages in general.
Teammates-in-Action: Amy Wilson, Northwest Central Dispatch System
On December 1, 2023, Telecommunicator Amy Wilson, of the Northwest Central Dispatch System in Illinois, answered a call for a subject with a knife at a residence.
Thank You to Our Partners
Corporate Partner Spotlight
FirstNet, Built with AT&T, is the only network built with and for first responders – when and where they need it most. We are accountable to keeping your lines of communication open with dedicated mission critical solutions that will modernize public safety.
